Status & Incidents

The issue has been resolved.

The issue has been identified and a fix is being implemented.

The tissue vault is currently down for a few minutes to implement a critical update. It is expected to be operational again shortly. We appreciate your patience during this brief downtime.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

We are implementing an update that may result in minimal temporary downtime for the tissue vault. Users should be aware that this may affect availability briefly. We appreciate your understanding during this process.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

A few users have reported difficulties accessing the tissue vault application, which appears to be related to a network or firewall issue. We are currently investigating the problem to restore access as soon as possible.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

This incident serves as a test notification. We would like to inform users that the tissue vault is fully operational.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

Some users are experiencing difficulties when trying to select 'Self' in the Ship To Account dropdown while placing Direct or Consignment orders. This issue is impacting their ability to complete the ordering process.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

Some account users are experiencing difficulties when trying to select a ship-to account from their list of child accounts while placing a direct order.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

All users are having issues with accessing data in Tissue Vault. We are currently investigating the issue.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

The tissue vault is currently experiencing downtime due to server issues. Our team is actively working to resolve the problem as quickly as possible.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

The tissue vault is currently experiencing downtime and we're working on a fix.

The issue has been resolved.

The issue has been identified and a fix is being implemented.

Some users might be experiencing delayed load times when viewing IVR Submissions. In the meantime as a workaround, please wait 2-3 mins on the IVR screen for the records to load. We are investigating the cause of this delay.